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Privacy Policy

  1. Controller

This website is jointly operated by:

Lumia GmbH

Stella-Klein-Löw-Weg 8

1020 Vienna

Austria

and

Startup House V2 e.U.

Stella-Klein-Löw-Weg 8

1020 Vienna

Austria

Email: info@lumia.wien

Phone: +43 670 1832744

Lumia GmbH and Startup House V2 e.U. act as joint controllers within the meaning of Art. 26 GDPR and applicable Austrian data protection law.

  1. Scope of Processing

We process personal data only to the extent necessary to provide a functional website, to respond to inquiries and to prepare or establish contractual relationships.

Processing is carried out exclusively in accordance with the GDPR and the Austrian Data Protection Act (DSG).

  1. Hosting

This website is hosted by netcup GmbH on servers located in Vienna, Austria.

In the course of hosting, personal data such as IP addresses and server log data may be processed on our behalf.

Hosting is based on Art. 6 (1) lit. f GDPR (legitimate interest in secure and efficient website operation).

  1. SSL/TLS Encryption

This website uses SSL/TLS encryption (Let’s Encrypt). Data transmitted between your browser and our website is encrypted.

  1. Server Log Files

When accessing this website, the hosting provider automatically collects and stores information in server log files.

This may include IP address, date and time of access, requested page, browser type and version, operating system and referrer URL.

Log files are used exclusively to ensure system security, stability and technical administration. They are not merged with other data sources.

Storage duration is determined by the hosting provider’s retention policies.

Processing is based on Art. 6 (1) lit. f GDPR.

  1. Contact Form

If you contact us via the contact form or by email, the data you provide will be processed for the purpose of handling your inquiry and any related follow-up communication.

Before submitting the contact form, you must actively confirm your consent to the processing of your personal data.

Processing is based on Art. 6 (1) lit. a GDPR (consent) and Art. 6 (1) lit. b GDPR (pre-contractual measures).

  1. Cloudflare Turnstile

To protect our contact forms against automated abuse, spam and malicious automated submissions, we use Cloudflare Turnstile, a service provided by Cloudflare, Inc.

When interacting with a protected form, technical information may be processed in order to distinguish legitimate users from automated requests. According to Cloudflare, Turnstile is designed to minimize the collection of personal data while providing effective spam protection.

Processing is based on Art. 6 (1) lit. f GDPR (legitimate interest in protecting our website and communication channels from abuse and spam).

Further information can be found in Cloudflare’s Privacy Policy.

  1. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics helps us understand how visitors use our website and enables us to improve our services and user experience.

Google Analytics is only activated after you have given your explicit consent via the cookie banner.

If activated, information about your use of the website may be transmitted to Google and processed on servers located in the European Union and, where applicable, in third countries including the United States.

Processing is based on Art. 6 (1) lit. a GDPR (consent).

You may withdraw your consent at any time via the cookie settings.

  1. Consent Management

We use the Complianz GDPR/CCPA Cookie Consent Plugin to manage and document user consent.

The tool stores consent preferences to ensure compliance with legal requirements.

Processing is based on Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR.

  1. Social Media Profiles

This website contains links to our social media profiles on LinkedIn and Instagram.

When clicking such links, you leave our website. The respective provider is responsible for data processing on their platform.

  1. Data Retention

Personal data is stored only for as long as necessary to fulfil the respective purpose or to comply with statutory retention obligations.

  1. Your Rights

Under applicable data protection law, you have the right of access, rectification, erasure, restriction of processing, data portability, objection and withdrawal of consent at any time.

To exercise your rights, please contact info@lumia.wien.

  1. Right to Lodge a Complaint

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority.

Österreichische Datenschutzbehörde

Barichgasse 40–42

1030 Vienna

Austria

  1. Updates

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or technical developments.